CUSTOMER STORY
How Protective Life Used Insights To Reduce Turnover and Improve DE&I
Protective Life offers life insurance as well as annuity and asset protection solutions. The company helps people achieve protection and security they now have 14M+ customers.
INDUSTRY
Financial Services
HEADQUARTERS
Birmingham, AL
EMPLOYEES
3,700+
VISIER PEOPLE® SOLUTIONS:
• Organization • Talent • Benchmarks
Key outcomes
Armed leaders outside HR with insights
Improved focus on data-driven DE&I
Improved understanding of retention risks and drivers
Protective Life needed a better way to gain and communicate actionable insights from their people data. They turned to Visier.
THE CHALLENGE
Valuable time used on manual reports
As Protective Life faced new challenges brought on by significant growth, the company needed a better, faster way to gain insights and make quick, data-informed decisions. Protective Life's HR analysts could spend considerable time hunting down answers to leadership's questions. Then they'd dedicate even more time to developing a digestible Excel spreadsheet to share their updates. The process was neither sustainable nor scalable.
THE SOLUTION
Embracing advanced people analytics
To better understand workforce movement, Protective Life considered building their own tool from the ground up as well as repurposing other existing BI solutions into a people analytics tool. But once the HR team discovered the functionality, scalability, and accessibility that Visier People®: Organization could offer, the choice was simple. “We knew where our gaps were,” explains Matthew. “We selected Visier as part of our intentional journey to enhance our capabilities and infrastructure.”
Visier is far and away the best people analytics platform on the market.
Courtney McCafferty, HR Generalist, Protective Life
1. Required no data cleanup
Using a data connector and API created a smooth transition to Visier.
2. Eliminated spreadsheets
Ditching Excel helped HR scale faster, expand capabilities, and centralize data.
3. Choose to buy v build
Opting for a pre-built analytics tool freed up resources to focus on strategy.
4. Shared insights across teams
Increasing data access allowed other teams to find more answers.
THE OUTCOME
Measuring DE&I Progress
With the HR team up and running in Visier, Protective Life soon rolled it out to the broader organization. By increasing access to the people analytics solution, leaders from across the company at every level can uncover trends for their team, find answers to their most burning questions, and make informed decisions based on insights that incorporate business data and people data. “Our biggest success with Visier is really democratizing data,” shares Courtney. “We can provide more information to more decision makers than ever before, so they can find the insights they need to impact the business.”
1
PREDICTING TURNOVER TO SLOW RESIGNATIONS
Insights and patterns reveal the key indicators of resignation, so leaders can proactively reduce turnover in the most at-risk areas.
2
MEASURING DE&I PROGRESS
Protective Life uses people data to understand and act upon trends so they can reach their diversity, equity, inclusion, and belonging goals.
3
ENGAGING LEADERS BEYOND HR
All people managers have 24/7 access to their teams' data, so leaders can find the insights they need to impact their business sector.
An observant question could come up, and it might take an inordinate amount of time to return with an insight. Now, we can very frequently answer those questions on the spot.
Matthew Hamilton, VP of People Analytics & HRIS, Protective Life
Visier solutions used by Protective Life
Visier People®: Organization
With core HR metrics, Organization starts you on your analytic journey answering questions around headcount, employee starts, and demographics, and how you compare to Visier Benchmarks.
Visier People®: Benchmarks
Visier Benchmarks complement government-published measures such as those from the US Equal Employment Opportunity Commission and US Bureau of Labor Statistics—also included with Visier— adding even more relevant context and timeliness.
Visier People®: Talent
Identify the attributes that produce long-term, high performing employees and make better hiring decisions faster.
About Visier
Visier’s purpose is to reveal the human truth about your workforce and contribute to a better future. Visier was founded to focus on what matters to business people: answering the right questions, even the ones a person might not know to ask. Questions that shape business strategy provide the impetus for taking action, and drive better business results. Visier delivers fast, clear people insight by using all the available people data—regardless of source. With best-practice expertise built in, decision makers can confidently take action. Thanks to our amazing customers, Visier is the market leader in Workforce Analytics with more than 15,000 customers in 75 countries around the world.
For more information, visit visier.com