CUSTOMER STORY
KeHE Rolled Out Visier to Operations Managers To Increase Adoption and Swiftly Improve Business Results
KeHE is a national distributor for grocery stores, supermarkets, and online vendors focusing on organic, natural, specialty and fresh products.
INDUSTRY
Food Distribution
HEADQUARTERS
Naperville, IL
Boulder, CO
EMPLOYEES
7,100
VISIER APPLICATIONS USED
Visier People®
- Talent Essentials
- Talent Acquisition
- Benchmarks
- Standard Occupations
- Organization
- Employee Experience
With Visier’s people analytics solutions, KeHE has:
Received business-impacting insights in four months
Increased active users by 50%, including operations managers
Improved people analytics workload efficiency by 25%
In the first year after implementing people analytics from Visier, KeHE has experienced massive improvements in turnover analysis, DEI insights, user adoption of data, and more.
THE CHALLENGE
KeHE required a better people analytics solution that could provide real-time insights into their rapidly-growing business
As a modern, data-driven organization, KeHE needed a people analytics solution that matched the brand’s commitment to innovation. That’s why in 2022 the company sought to upgrade from a static tool that only reported on core data to a dynamic platform that could provide real-time workforce insights from multiple data sources.
With multiple geographic locations, KeHE required powerful analytics that showed insights by area—something their current solution was unable to do. When they learned about Visier’s capabilities, they knew it was a match.
There's a consensus at KeHE that we need to be a data-driven business. And that in order to get to that space in the realm of people data, that we needed a tool as advanced as Visier."
Kim Harner Sr. Director, Total Rewards & People Analytics
THE SOLUTION
A swift, 16-week implementation resulted in immediate improvements across the business
KeHE implemented Visier in just 16 weeks. Soon after, the team saw an immediate improvement in business operations and decisions—including an increase in efficiency for People Analytics Program Manager, Brooke Nyberg. “My workload is now 25% more efficient thanks to Visier. Fewer requests require extensive digging in Excel sheets or a limited platform.”
Within 12 months, KeHE’s use of Visier has supported the organization in making a dramatic impact in turnover analysis, DEI insights, user adoption of data, and more.
“Data is critical to the success of KeHE as an organization,” comments Kim Harner, senior director, Total Rewards & People Analytics.
If you want a platform that will give you the data at your fingertips that you need to understand your people and the flexibility to manipulate the data in a rather seamless fashion, Visier would be the right choice to make.
Chris Mason VP, Total Rewards, Talent, and HR Operations
THE OUTCOME
Data-enabled operations managers compete for the best metrics
KeHE’s commitment to becoming a data-informed organization required democratizing insights to as many relevant users as possible. “The first group that we onboarded wasn't even HR. It was the leaders and managers of our warehouse and transportation employees,” explains Nyberg. “These managers need to regularly see headcount targets and turnover rates—they’ve even created scorecards to compete with each other.”
As KeHE continues to broaden its user base across a population that includes warehouse staff, operations, and HR, they’ve seen a keen interest in those accessing the platform because they know they will find actual answers to their people questions and not just numbers that require more parsing. As a result, the number of active users has doubled from 25% to 50%.
WHAT'S NEXT FOR KEHE
Loading in employee experience data
To further understand their workforce, KeHE is adding its employee experience data into Visier. By incorporating engagement and performance data to give additional insights into the trends and impacts of the key performers within the organization, the company can focus on continued retention improvement.
Enabling the future of work will require much more rapid insights and higher quality decision making. Leaders of the future workforce will need to be especially savvy in leveraging data and analytics to improve drive business success through their people alongside a highly compelling employee experience. Speed to insight will be increasingly critical to driving this competitive advantage. At KeHE we needed to find a platform that could enable that future for our rapidly growing company. Visier was the only solution in the marketplace today positioned to help us take on this challenge. We are excited to partner with Visier in the coming years to unleash the potential of our workforce through data, insights and analytics.
Chris Mason
VP, Total Rewards, Talent, and HR Operations
Solutions used by KeHE
Visier People®: Talent Essentials
Identify the attributes that produce long-term, high performing employees and make better hiring decisions faster.
Visier People® Talent Acquisition
Connect recruiting data with employee outcomes so you can refine and define recruitment processes, programs, and results.
Visier People® Standardized Occupations
Match your organization’s jobs using job titles and any other fields that add details to jobs to a standardized list of job names and hierarchies.
Visier People®: Benchmarks
Benchmarks complements government-published measures such as those from the US Equal Employment Opportunity Commission and US Bureau of Labor Statistics—also included with Visier—adding even more relevant context and timeliness.
Visier People®: Organization
With core HR metrics, Organization starts you on your analytic journey answering questions around headcount, employee starts, and demographics, and how you compare to benchmarks.
About Visier
Visier is the recognized global leader in people analytics, workforce and compensation planning, embedded solutions, and GenAI for people answers. At the core of Visier’s innovations is a simple premise: People impact is business impact, and you can’t manage what you don’t measure. Visier gives people-powered organizations the tools and insights to drive productivity, performance, and business outcomes through people impact. Founded in 2010 by the pioneers of business intelligence, Visier has over 50,000 customers in 75 countries, including enterprises like BASF, Panasonic, Experian, Amgen, eBay, Ford Motor Company, and more. Visier is headquartered in Vancouver, BC with offices and team members worldwide.
For more information, visit visier.com