CUSTOMER STORY
How a Healthcare Technology Company Boosted Workforce Intelligence With Visier
A rapidly growing healthcare technology leader needed faster, more strategic people insights to support its expansion. The company faced challenges with slow reporting processes, for example, Quarterly Business Reviews took 6-8 weeks to complete, delaying access to critical workforce data. Prioritizing speed and value over building in-house, the company adopted Visier’s people analytics platform. Within months, QBR turnaround time plummeted to 2-3 weeks, empowering leadership with faster, data-driven insights for better decision-making.
INDUSTRY
Healthcare Technology
HEADQUARTERS
Santa Monica, California
EMPLOYEES
1,100
VISIER PEOPLE® SOLUTIONS
With Visier, this healthcare technology company has:
Cut quarterly business review creation time by over 60%
Enabled ‘live’ answers to critical leadership questions in meetings
Proved ROI by providing strategic business insights
THE CHALLENGE
A need for speed—and strategy
When a new leader stepped in to head the people analytics function, one issue quickly became clear: the organization needed faster, more workforce insights. "I quickly realized there was a huge gap in getting metrics into the hands of our stakeholders," shared the Head of People Analytics.
Preparing QBRs manually took six to eight weeks, offering only surface-level data - delaying visibility into critical workforce trends and issues. Reporting was largely operational, making it difficult to answer strategic questions quickly, benchmark performance, or provide deep dives into key areas of the business like departmental diversity or talent pipeline health.
"Visier has supercharged our ability to put metrics in the hands of stakeholders. There have been countless times where I've been in a meeting live on the call where a leader asks a question about a certain metric or has a hypothesis, and I was able to answer it live by creating a graph on the fly."
Head of People Analytics
"Visier transformed how we analyze workforce data. Instead of waiting weeks for reports, we now have instant insights that allow leadership to make proactive, cost-effective decisions."
Head of People Analytics
THE SOLUTION
Ease of use and instant insights “blew everyone’s minds”
After evaluating the market, the company selected Visier as its people analytics platform. A cost-benefit analysis made it clear: Visier would empower the analytics team to deliver insights to stakeholders significantly faster than building a solution in-house.
Their people analytics leader noted, "The speed at which we would be able to present metrics once we went live with the tool like Visier...was much clearer." Visier's intuitive interface empowered the analytics team to answer complex questions on the fly, transforming how they delivered insights across the business.
The immediate ROI:
- Out-of-the-box capabilities: Pre-built strategic dashboards, drill-downs, and integrated benchmarks accelerated time to insight.
- Comprehensive reporting: Streamlined reporting delivered broader, deeper metrics for QBRs—reducing prep time from weeks to days.
- Strong implementation & support: Seamless implementation thanks to robust technical & CSM support.
THE OUTCOME
Fast, accurate insights transformed critical decision-making
Within just seven months of implementing Visier, the company has realized substantial benefits, transforming its people analytics function from basic reporting to a strategic business driver:
- Slashing QBR prep time by over 60%, delivering huge efficiency gains and immediate proof of ROI.
- Delivering critical workforce answers much faster, with live analysis enabling speedy decision-making.
- Transforming basic updates to strategic reviews, employing about 10 metrics and benchmarks to drive deeper, more informed conversations.
"It’s been a massive shift in what we bring to leadership. The questions they ask are now answered quickly and confidently—because of Visier."
Head of People Analytics
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About Visier
Visier is the recognized global leader in people analytics, workforce and compensation planning, embedded solutions, and GenAI for people answers. At the core of Visier’s innovations is a simple premise: People impact is business impact, and you can’t manage what you don’t measure. Visier gives people-powered organizations the tools and insights to drive productivity, performance, and business outcomes through people impact. Founded in 2010 by the pioneers of business intelligence, Visier has over 65,000 customers in 75 countries, including enterprises like BASF, Panasonic, Experian, Amgen, eBay, Ford Motor Company, and more. Visier is headquartered in Vancouver, BC with offices and team members worldwide.
For more information, visit visier.com