CUSTOMER STORY
How Eaton Transformed Workforce Data to Uncover Business-Critical Insights with Visier
Before adopting Visier, Eaton managed workforce data through manual spreadsheets and downloads, which made it challenging to maintain consistency and efficiency. With Visier, Eaton established a unified, reliable source of truth for its people data. In just four months, they successfully rolled out people analytics to 1,500 HR users and 10,000 managers—empowering leaders across the organization with data-driven insights.
INDUSTRY
Manufacturing
HEADQUARTERS
Dublin, Ireland
EMPLOYEES
94,000
VISIER PEOPLE® SOLUTIONS
- Succession & Achievement
- Achievement and Career Growth
- Case Management
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.
With Visier’s people analytics solutions, Eaton:
Established one source of data truth
Empowered users to access business-critical insights
Enhanced data security, reducing privacy risks
THE CHALLENGE
Manual data management stalled HR productivity
Before implementing Visier, Eaton encountered challenges in optimizing its workforce data management. The previous system required HR professionals to manually export data into spreadsheets, which often resulted in multiple versions of reports and made it difficult to maintain a consistent "single source of truth." As a result, departments sometimes operated with varying data sets, making it harder to align on decisions.
Additionally, the manual handling of sensitive employee information raised concerns around data privacy and security. This time-intensive process limited HR’s capacity for strategic work, as teams spent considerable effort compiling static reports and presentations. When business leaders had follow-up questions, HR teams were often unable to provide immediate answers, slowing down insights and limiting opportunities for proactive decision-making.
THE SOLUTION
A secure, intuitive, and “easy” people analytics platform
Visier directly addressed Eaton's challenges by establishing a secure and intuitive people analytics platform, becoming the "one source of truth" by consolidating all workforce data and eliminating inconsistencies caused by manual manipulation. Visier's secure environment mitigated the data privacy risks associated with scattered spreadsheets, and the platform's user-friendly interface and powerful visualization capabilities transformed how HR and leaders interacted with data, enabling real-time exploration and dynamic conversations.
Once Visier was up and running, users could uncover previously unseen business-critical insights like the "aha moment" Michael explains in the adjacent video: A Visier user pulled up tenure vs. age data and quickly identified that 60% were retirement eligible, prompting immediate strategic action. This enhanced data-driven approach has elevated HR's brand within the company, allowing them to "speak like everyone else with data."
THE OUTCOME
Manual data management stalled HR productivity
As Eaton embarks on the next stage—rolling out to 10,000 managers—they’re encouraged by the hassle-free initial rollout to 1,500 HR professionals, which saw an impressive 80% comeback rate. Productivity soared with HR managers now presenting real-time data directly from Visier during operational reviews, eliminating delayed answers to follow-up questions and days of manual slide creation. The Compensation CoE (center of excellence) alone reported saving "several hours a month."
Beyond efficiency, Visier fostered a more data-savvy culture, empowering leaders to ask "better questions" and engage in more informed discussions about their teams.
A “smooth and easy experience”
If he had to choose just one word to describe Visier, Michael says he would emphasize the tool's ease of use: "It would be ‘easy.’ Navigating the tool is easy. Generating insights is easy. Making changes on the backend is easy,” he explains. “It's just been a really smooth and easy experience thus far.” The intuitive design significantly reduced the learning curve and encouraged widespread adoption, even among those starting from a "blank slate."
“The visualizations are tremendous and the user interface is phenomenal. It's taken us light years ahead of where we were before. The ability for people to go in and intuitively understand how to navigate and generate insights is terrific.”
Michael Walsh, Ph.D.
Sr. Director, Workforce Analytics and Planning
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About Visier
Visier is the recognized global leader in people analytics, workforce and compensation planning, embedded solutions, and GenAI for people answers. At the core of Visier’s innovations is a simple premise: People impact is business impact, and you can’t manage what you don’t measure. Visier gives people-powered organizations the tools and insights to drive productivity, performance, and business outcomes through people impact. Founded in 2010 by the pioneers of business intelligence, Visier has over 65,000 customers in 75 countries, including enterprises like BASF, Panasonic, Experian, Amgen, eBay, Ford Motor Company, and more. Visier is headquartered in Vancouver, BC with offices and team members worldwide.
For more information, visit visier.com