CUSTOMER STORY
CommonSpirit Health Unified Data To Improve Access & Maintain Privacy
CommonSpirit Health is a non-profit health system dedicated to advancing health for all people and innovating how and where healing can happen—both inside their hospitals and out in the community.
INDUSTRY
Healthcare
HEADQUARTERS
Chicago, IL
EMPLOYEES
150,000+
VISIER PEOPLE® FOR HEALTHCARE:
• Organization • Talent • Talent Acquisition • Planning • Learning
VISIER PEOPLE®:
• Benchmarks • Workforce
Key outcomes
Maintained employee data privacy & security
Empowered CNEOs with workforce insights
Improved culture according to company scorecards
CommonSpirit Health needed a better way to enable HR with workforce analytics while maintaining employee privacy. Visier helped them find the right balance.
THE CHALLENGE
Struggling with siloed data
The HR team at CommonSpirit Health was spending too much time parsing through the organization’s extensive tech stack in order to piece together reports manually. Elizabeth Bartels, Workforce Analyst at CommonSpirit Health, explained that “leaders were scrambling to figure out turnover or pull headcount.” They needed a better way to access insights and make data-informed business decisions, while safeguarding the privacy of their employees’ data.
THE SOLUTION
Unifying data into one secure system
By combining their people data and business data in Visier People® for Healthcare: Organization, CommonSpirit Health created a single source of truth that empowers HR leaders with better insights while ensuring data privacy for employees. “With Visier, we can do a lot behind the scenes with security,” explains Elizabeth. “For example, I can only see sensitive information for employees in my own division. Visier’s dynamic, sophisticated user security features are so valuable because they enable HR and leaders to interact with a much broader set of data and insights than we would otherwise be able to.”
Visier’s security gives us a stronger ability to let people engage with workforce analytics while maintaining employee security.
Elizabeth Bartels, Workforce Analyst, CommonSpirit Health
1. Centralized insights
Consolidated data from multiple HR tools into a single source of truth.
2. Better data access
Empowered admins with powerful workforce insights while maintaining employee privacy.
3. Effective learning tools
Leveraged Visier’s robust education platform with videos and tutorials for smooth implementation.
4. Pre-built analytics
Gained multiple ways to view the same data by choosing to buy versus build a tool.
Visier helps our leaders monitor different metrics aligned to our culture, so they can identify how well their teams are doing in onboarding, diversity, or retention all in one place.
Elizabeth Bartels, Workforce Analyst, CommonSpirit Health
THE OUTCOME
Using insights to meet company goals
After implementing Visier’s people analytics solution, CommonSpirit Health gained access to insights that revealed better ways to meet their overall goals. “Visier empowers our people to see what's been happening previously, where we're currently at, and where we could possibly land in the future,” notes Elizabeth. “The tool’s calculations, estimates, and predictions have helped our HR business partners and leaders keep eyes on our organizational retention and turnover goals.”
1
REVEALING TURNOVER TRENDS
Pre-built data visualizations helped the healthcare company uncover retention and turnover patterns that now inform their HR and business strategies.
2
PREDICTING FUTURE STAFFING NEEDS
CommonSpirit Health uses historical and benchmark data to predict business outcomes, so leaders can proactively stay on target.
3
MEETING ENGAGEMENT GOALS
HRBPs and CNEOs use Visier’s insights to ensure their workforce is supported and meeting the company’s demographic, turnover, and vacancy goals.
Visier solutions used by CommonSpirit Health
Visier People® for Healthcare: Organization
With core HR metrics, Organization starts you on your analytic journey answering questions around headcount, employee starts, and demographics, and how you compare to Visier Benchmarks.
Visier People® for Healthcare: Talent
Identify the attributes that produce long-term, high performing employees and make better hiring decisions faster.
Visier People® for Healthcare: Talent Acquisition
Connect recruiting data with employee outcomes so you can refine and define recruitment processes, programs, and results.
Visier People® for Healthcare: Planning
Planning starts with accurate headcount data. Set growth targets, prepare for mergers and acquisitions, or simply build an accurate forecast.
Visier People®: Benchmarks
Benchmarks complements government-published measures such as those from the US Equal Employment Opportunity Commission and US Bureau of Labor Statistics—also included with Visier— adding even more relevant context and timeliness.
Visier People® for Healthcare: Learning
Analyze the impact learning has on your business and fine-tune programs to get employees engaged and generate real results from your investment.
Visier People®: Workforce
Optimize your hourly workforce, allowing you to increase safety, fairness, and manage your people better. Which is better for them, and better for your business.
About Visier
Visier’s purpose is to reveal the human truth about your workforce and contribute to a better future. Visier was founded to focus on what matters to business people: answering the right questions, even the ones a person might not know to ask. Questions that shape business strategy provide the impetus for taking action, and drive better business results. Visier delivers fast, clear people insight by using all the available people data—regardless of source. With best-practice expertise built in, decision makers can confidently take action. Thanks to our amazing customers, Visier is the market leader in Workforce Analytics with more than 15,000 customers in 75 countries around the world.
For more information, visit visier.com